The future of supply chains and procurement is being reshaped by AI and advanced technologies, including tools like ChatGPT and DeepSeek. This session will delve into how innovations such as predictive analytics, automation, blockchain, and IoT are revolutionizing operations, enhancing efficiency, and driving sustainability. Experts will highlight the role of AI-powered platforms, including generative AI like ChatGPT and DeepSeek, in enabling smarter decision-making, improving demand forecasting, and optimizing supplier relationships. Attendees will learn how to leverage these technologies to tackle challenges like supply chain disruptions, cost pressures, and sustainability goals, while building agile, transparent, and future-ready supply chains.
Learnings
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Moderator
Emma Zhou
Council Team Member and Director
Institute for Supply Management – Hong Kong
Institute for Supply Management – Hong Kong
Council Team Member and Director
Emma Zhou is an experienced business operations professional with a strong focus on sustainability. She manages projects in supply chain decarbonization, waste charging, recycling, blue economy development, and sustainable operations. Combining global vision with local execution, she forges strategic partnerships across academia, industry, and government to advance sustainable development. She holds both the Certified Six Sigma Black Belt and the Registered Lean Sigma Black Belt certifications.
Michelle Wong
Deputy Regional Director
Forest Stewardship Council® (FSC®) Asia-Pacific
Forest Stewardship Council® (FSC®) Asia-Pacific
Deputy Regional Director
Dr. Michelle Wong serves as the Deputy Regional Director of the Forest Stewardship Council® (FSC®) Asia-Pacific, bringing over two decades of expertise in environmental science and policy to her role. Her unique blend of academic rigor and hands-on experience—gained through work in universities, NGOs, and policy think tanks—spans critical areas such as air quality, climate mitigation and adaptation, biodiversity conservation, urban planning, and sustainable forestry supply chains. Michelle has been pivotal in advancing evidence-based policymaking in Hong Kong and the region, reflecting her deep commitment to effective environmental governance.
Currently, she is at the forefront of efforts to facilitate market compliance with the EU Deforestation-Free Regulation (EUDR) in the region, a vital initiative aimed at combating climate change and safeguarding biodiversity. Additionally, Michelle is promoting responsible forestry in Asia-Pacific countries through innovative market solutions, including consumer awareness campaigns, smallholder incentivization schemes, and ecosystem services enhancement projects, all while aligning economic practices with environmental stewardship.
ISM-HK is an affiliate of ISM in Hong Kong, aims to serve members, professionals and organizations with an interest in supply management in Hong Kong and neighboring region.
ISM-HK’s mission is to lead the supply management through its standards of excellence, research, promotional activities, and education and play a highly influential role in the industry and business community.
Our organisation’s sustainability goals for 2025
Emma Zhou
Council Team Member and Director
Institute for Supply Management – Hong Kong
Stephen Chan
Honorary Advisor
Institute for Supply Management – Hong Kong
Nelson Chow
President
Institute for Supply Management – Hong Kong
Felix Lam
Head of Communications
Institute for Supply Management – Hong Kong